Facebook Messenger is the optimal platform for website chat widgets.These integrations are possible with Facebook Messenger. That’s where the power and value of Messenger chatbot integrations comes into play. More than likely, your chatbots will want to talk to your CRM, your databases, your scheduling software, or your supply department. Chatbot builders that use Facebook Messenger support thousands of integrations.You can do just about anything with a Facebook Messenger chatbot. Facebook Messenger supports a wide range of chatbot functionality and versatility.Facebook announced that the entire Facebook ecosystem is focusing on Facebook Messenger, making it the go-to app for group interactions and online social connection.Facebook Messenger and its integration with Instagram Messages and WhatsApp will be the largest messaging platform in the world.There are several reasons why Facebook Messenger is the ideal platform for businesses that are getting started with chatbots: The best chatbots for business, however, use Facebook Messenger as their platform. Slack has an integrated chatbot but also enables interaction with other chatbots. There are different types of chatbots, but every chatbot is specific to a certain platform.įor example, you’ve probably interacted with a chatbot on a website before. □ The Best Chatbots for Business Use Facebook Messenger Get started with Customers.ai now, and you won’t even have to read the rest of this article. Marketing luminaries like Neil Patel, Mari Smith, and Brian Dean have selected it as their top choice for a chatbot builder. Check out Customers.ai’s agency plan for details on the types of features that should be available to agencies.Ĭustomers.ai is the best chatbot builder for business based both on its adherence to this list and the testimonials of its users. Why? Because these chatbot builders generally have the strongest features and ultimate scalability - elements you need to have with the best chatbots for business. You should also prefer chatbot builders that cater to marketing agencies. The best chatbot builders for business have an agency plan. Choose chatbot builders that have an active social community or customer support team.Ħ. The best chatbot builders for business have robust s upport.Īlways make a chatbot decision based on the help you can get if you’re stuck. If the chatbot builder requires an understanding of NLP or requires coding or programming skills, avoid it.ĥ. Your selected chatbot builder should be straightforward and easy to learn and use. The best chatbot builders for business are easy to learn. Messenger, which is being merged with WhatsApp and Instagram, has the largest user base, most versatility, and highest potential among all the messaging platforms.Ĥ. Select a chatbot builder that uses Facebook Messenger. The best chatbot builders for business are focused on Facebook Messenger chatbots. It should be easy to get started by using chatbot templates.ģ. The best chatbot builders for business have plenty of features.Ĭhatbot builders should be feature-rich, but not so complex that they’re impossible to learn. Customers.ai, one of the leading chatbot platforms on the market, offers free accounts or Pro accounts for less than $50 per month.Ģ. Expect to pay for scale or premium features, but look for something that costs less than $1k per month when you’re starting out. There should be a low financial barrier to entry for a chatbot builder. ![]() The best chatbot builders for business have an affordable cost. When you select a chatbot builder for business, you should be focusing on six selection criteria:ġ. A chatbot builder often uses an interface that looks something like this. They function one or more platforms (e.g., Messenger) and can perform certain features. The question of best chatbots for business boils down to a single critical element - selecting the best chatbot builder.Ĭhatbot builders are apps that allow you to create and deploy chatbots. Create the Best Chatbots for Business by Selecting the Best Chatbot Builder
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